Frequently Asked Questions
Everything you need to know about shopping with Eddy.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Eddy ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I find my size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
Are your materials sustainably sourced?
At Eddy, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and transparent manufacturing processes across our collections.